| |
|
Average Score / 5 |
Average Score
/ 5 |
|
|
|
|
| Facilities TOTAL |
|
2.96 |
3.17 |
|
|
|
|
| 1) The current fit and finish of the furnishings (e.g. walls, chairs, desks) of ACN is acceptable to me. |
|
2.69 |
3.43 |
| 2) There are sufficient real books at the ACN Library |
|
2.28 |
2.54 |
|
|
|
|
| 3) The computing equipment at ACN is suitable. |
|
3.19 |
3.55 |
|
|
|
|
|
|
|
|
| Services TOTAL |
|
3.37 |
3.55 |
| 4) I am aware of the free ACN academic support service. |
|
3.15 |
3.45 |
|
|
|
|
| 5) I know who to talk to, to get additional academic support outside the classroom. |
|
3.52 |
3.49 |
|
|
|
|
| 6) I am aware of the internship service which may improve my employment chances after I graduate. |
|
3.42 |
3.06 |
|
|
|
|
| 7) Enrolling at ACN was easy |
|
3.63 |
4.1 |
| 8) I am aware of the extended payment plan option at ACN to make payments easier |
|
3.15 |
3.65 |
| 9) I am generally happy with the level of service provided by the staff at reception |
|
3.19 |
n/a |
|
|
|
|
| Experience TOTAL |
|
3.21 |
3.65 |
| 10) I feel ACN offers me a more one to one educational experience than I could get at TAFE or University |
|
3.48 |
3.79 |
| 11) My actual experience at ACN is what I expected from the promotional material. |
|
3.22 |
3.36 |
| 12) As a domestic student, I find FEE HELP to be useful to me. |
|
3.38 |
3.79 |
| Wab Pages TOTAL |
|
3.38 |
N/A |
| 13) I know how to use StudentOnLine and the La Trobe Library Online Library. |
|
3.04 |
3.56 |
| 14) The website offers me useful information |
|
3.33 |
n/a |
| 15) I find it easy to navigate the website. |
|
3.49 |
n/a |
| 16) I am a regular user of the secure ACN website (lecture notes etc) |
|
3.67 |
n/a |
| 17) Which page of ACN website do you use most? |
|
|
|
| a. Front Current student page |
|
21% |
n/a |
| b. Secure page ( Lecture notes) |
|
65% |
n/a |
| c. Course Information page |
|
13% |
n/a |
| d. Others (Specific |
|
1% |
n/a |
| Overall TOTAL |
|
|
|
| 18) I would recommend ACN to my friends |
|
65.75% |
72% |
| 19) Please indicate by rank ordering from 1 (the most important) to 8 (the least important) the following attributes of your study at ACN: |
|
|
|
| convenience of the lecture times in evenings and Saturdays |
|
5.31 |
n/a |
| the focus on employment services |
|
4.70 |
n/a |
| the small nature and feel of the 'campus' |
|
3.96 |
n/a |
| the La Trobe "brand" or name with your qualification |
|
3.63 |
n/a |
| the size of (number of students in) the current tutorials |
|
3.81 |
n/a |
| the size of (number of students in) the current lectures |
|
3.61 |
n/a |
| convenience of the Sydney CBD location |
|
3.23 |
n/a |
| Other (please list what is important to you) |
|
n/a |
n/a |
21) Why did you choose ACN/ La Trobe University Programs in Sydney
|
|
|
|
| Q21 Small Classes |
|
16% |
16% |
| Q21 CBD Location |
|
16% |
13% |
| Q21 Lecturers |
|
2% |
9% |
| Q21 Flexible Timetable |
|
2% |
13% |
| Q21 Fastrack |
|
11% |
13% |
| Q21 LTU |
|
26% |
4% |
| Q21 Lower UAI |
|
9% |
8% |
| Q21 Agent Advice |
|
2% |
n/a |
| Q21 Lower Fees |
|
5% |
1% |
| Q21 Type of Courses |
|
7% |
9% |
| Q21 Family/Friends Advice |
|
4% |
|
| Q21 UAC |
|
2% |
4% |
| 22) How did you hear about ACN? |
|
|
|
| Q22 Family/Friend |
|
29% |
n/a |
| Q22 Agent |
|
27% |
25% |
| Q22 Media |
|
35% |
31% |
| Q22 Good Uni Guide |
|
2% |
1% |
| Q22 Open day / ACN rep |
|
6% |
4% |
| Q22 Internet |
|
2% |
7% |
| |
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